Front office support for dental practices—without replacing your staff.
A limited pilot program designed to reduce call overflow, missed messages, and administrative strain using structured workflows and automation—while keeping your team in control.
See how the pilot works ↓
What this pilot is—and what it is not
This pilot augments front desk operations. It does not replace staff, provide clinical advice, or make scheduling decisions independently.
This pilot is:
Supplemental front desk coverage
Structured message intake and routing
Designed to reduce interruptions and backlog
Configured to your practice’s workflows
This pilot is not:
A replacement for front desk staff
A clinical decision system
An emergency or triage service
An unsupervised AI answering service
What the pilot covers
Call intake and message capture
Appointment-related inquiries (non-clinical)
After-hours message handling
Routing messages to appropriate staff or inboxes
Structured summaries for follow-up
How the pilot works
Application & fit review
A short intake to confirm suitability and expectations.Workflow analysis & configuration
Front desk processes are reviewed and configured for the pilot.Go-live & stabilization
Coverage begins with a short stabilization period.Pilot period & review
Performance is reviewed, and next steps are discussed.
Interested practices may begin by requesting pilot details.
Safeguards and governance
HIPAA-aware configuration and data handling
No medical advice or diagnosis
Clear data boundaries and access controls
Human review points built into workflows
Transparent documentation of configuration
Is this pilot a good fit?
Good fit
Small to mid-size dental practices
Offices missing calls during peak hours
Teams experiencing administrative overload
Practices seeking controlled, test-based solutions
Not a fit
Emergency or on-call clinical coverage
High-volume call centers
Practices seeking full staff replacement
Situations requiring unsupervised automation
Limited pilot availability
This pilot is offered to a small number of practices to ensure proper configuration, support, and evaluation. Participation is subject to review and availability.
Interested in participating?
Request pilot details to determine whether this program aligns with your practice’s needs and workflows.
Submission of this form does not guarantee acceptance into the pilot. Participation is subject to review and availability.