Ways to engage with Great Lakes Business Support
Engagements are structured to help organizations gain clarity first, then move into foundational or implementation support as appropriate.
Most organizations begin with a Free Website & Workflow Review before selecting an engagement.
Not sure where to start?
If you’re feeling overwhelmed or unclear → Start with a Systems Review
If you’re exploring AI but unsure of readiness → Begin with an AI Readiness Review
If you need brand clarity before building → Brand Foundations Kit
If you already have clarity and need support → Website Build or Website Care
Gain clarity before making changes
$999 | One-Time
The Systems Review is a structured consulting engagement designed to bring clarity, alignment, and stability to your business operations.
This engagement evaluates how your current systems, tools, workflows, and handoffs actually function day to day — and provides a clear, prioritized roadmap for what to fix, what to improve, and what does not need attention yet.
This is not a tool implementation or automation build. It is a focused systems review and planning engagement designed to help you make confident, informed decisions before investing time, money, or effort into changes.
What’s included
Business systems and operations assessment
Review of current tools, workflows, and handoffs
Identification of friction points, risks, and breakdowns
Systems recommendations and prioritization
Clear next-step roadmap
Implementation guidance or limited clarification support within the agreed scope
Deliverables you’ll receive
A documented overview of your current business systems and operations
A prioritized list of system gaps, risks, and inefficiencies
Recommended systems structure and workflow improvements
A clear, written roadmap outlining practical next steps you can implement immediately
Deliverables are tailored to your business and designed to be usable whether or not you continue working with GLBS.
Best for
Established solo founders or small teams
Professional service firms experiencing operational friction
Businesses ready to move beyond ad-hoc processes
Owners who want structure without a long-term consulting commitment
What to expect after purchase
A brief intake form delivered within 1 business day
A scheduled kickoff session
Completion within a defined, agreed-upon timeline (typically 2–3 weeks)
Please note
This is a scoped, consulting-led engagement. It does not include emergency support, unlimited revisions, ongoing task execution, or full system implementation unless agreed upon separately.
This engagement is often used as a starting point before any implementation or build work is considered.
$999 | One-Time
The AI Readiness & Risk Review is a structured consulting engagement designed to help businesses determine whether, where, and how AI tools or automation may be appropriate—before any implementation decisions are made.
This engagement reviews your current workflows, handoffs, and operational maturity to identify where AI could realistically add value, where it may introduce unnecessary risk or complexity, and where processes should remain manual. The goal is not automation for its own sake, but grounded guidance you can trust.
This is not a tool implementation or automation build. It is a focused AI readiness and planning engagement designed to help you understand what to explore, what to defer, and what to avoid entirely.
What’s included
AI readiness and workflow assessment
Review of current processes, handoffs, and visibility gaps
Identification of high-friction, low-value tasks
Assessment of operational risk and change readiness
AI opportunity evaluation (where appropriate)
Clear recommendations and prioritization
Deliverables you’ll receive
A documented summary of your current workflows and readiness factors
Identified opportunities where AI may appropriately support operations
Explicit call-outs of processes that should remain manual or be deferred
Key risks, dependencies, or foundational gaps to address first
A clear, written recommendation outlining next steps—or a recommendation to pause
Deliverables are tailored to your business and designed to be usable whether or not you continue working with GLBS.
Best for
Established solo founders or small teams
Service-based businesses exploring AI cautiously
Owners who want clarity before choosing tools or vendors
Businesses seeking structure without rushing into automation
What to expect after purchase
A brief intake form delivered within 1 business day
A scheduled AI readiness session (60–75 minutes)
Written summary delivered within a defined, agreed-upon timeline
Please note
This is a scoped, consulting-led engagement. It does not include AI automation implementation, tool setup, ongoing monitoring, emergency support, or guarantees of time savings or ROI unless agreed upon separately after the review.
Fixed-scope assessments designed to identify gaps, risks, and next steps before implementation.
Establish essential foundations
$499 | One-Time
The Business Brand Foundations Kit is a fixed-scope engagement that establishes essential brand assets for small businesses that want to present themselves clearly, consistently, and professionally across digital channels.
This service focuses on creating a usable, documented brand foundation—including logos, colors, and typography—that can be confidently applied to websites, social profiles, and basic business materials. The emphasis is on clarity and consistency, not creative exploration or extended strategy work.
This engagement is designed to support downstream website, systems, or operational work by providing a clean, credible starting point.
What’s included
Primary logo (clean, professional refinement or configuration)
Secondary logo or mark for flexible use
Brand color palette (3–5 colors)
Font pairing and typography guidance
Simple brand usage guidelines (PDF)
Social profile image and favicon
Delivery of assets in web-ready formats
How this foundation is used
This engagement provides brand assets intended to support:
Website builds or refreshes
Social media profiles
Consistent digital presence
Future marketing, systems, or operational work
What this service does not include
This service does not include:
Full brand strategy or workshops
Trademark searches or legal review
Print production
Ongoing design or creative support
Timeline
Initial concepts are delivered within 5–7 business days after intake completion.
Revisions
One round of revisions is included to ensure alignment within the defined scope.
This engagement is often completed before a Website Build to ensure consistency and efficiency.
A fixed-scope engagement to establish usable brand assets that support website and operational work.
Implementation and ongoing support
$999 | One-Time
The Website Build (Fixed-Scope Foundation) is a structured website engagement focused on clarity, structure, and usability for service-based businesses.
This service delivers a professional website foundation that clearly communicates what you do, who you serve, and how clients engage with you—without unnecessary complexity, over-customization, or ongoing dependency. The result is a site that is easy to understand, maintain, and build upon as your business evolves.
The emphasis is on creating a reliable, maintainable website using platform-based tools that support your operations today and scale cleanly as needs change.
What’s included
Website structure and page layout planning
Content organization and hierarchy guidance
Platform-based website build using modern, maintainable tools
Core pages (Home, Services, Contact; additional pages by agreement)
Mobile responsiveness
Basic SEO setup
Launch readiness review and handoff
Best for
Service-based businesses
Solo founders and small teams
Businesses needing a professional, reliable website foundation
Organizations that value clarity, speed, and maintainability over customization
Scope notes
This is a fixed-scope website build.
Custom branding, advanced design, extended copywriting, or complex integrations are not included unless agreed upon separately
Ongoing updates, content changes, or maintenance are not included
What to expect after purchase
After purchase, you’ll receive the next steps and a brief intake form to begin the engagement.
$129 | Month - Ongoing Support
Website Care & Monitoring is an ongoing support service designed to help ensure your website remains accurate, functional, and reliable after launch.
This service focuses on routine upkeep, small updates, and platform stability—so your website continues to reflect your business without requiring ongoing hands-on involvement from you. The emphasis is on continuity and risk reduction, not redesigns or feature expansion.
Website Care & Monitoring is available to clients whose websites have been built or formally reviewed by Great Lakes Business Support to ensure appropriate scope, configuration, and supportability.
What’s included
Minor content updates and text changes
Page edits and small layout adjustments within the existing structure
Technical checks and basic troubleshooting
Platform updates and general upkeep
What’s not included
Redesigns or new page builds
Emergency, same-day, or on-call support
Ongoing content creation or marketing updates
Custom development or advanced integrations
Billing & cancellation (Polished)
Billing: Monthly
Commitment: Month-to-month; cancel anytime
Implementation and support services offered after an initial review to ensure appropriate scope and fit.
Pilots & Managed Services
Patient Outcome Control System (Dental)
A software-supported pilot designed to reduce administrative interruptions and support front desk coverage in dental practices.
This pilot is offered on a limited basis and requires qualification.
Who We Support
Great Lakes Business Support provides structured call handling and intake support for service-based businesses.
This includes industries where missed calls and front desk interruptions impact operations and revenue, such as:
Dental practices
Medical and health-related offices
Local service businesses with high inbound call volume
A structured, review-first approach
Engagements are intentionally structured to prioritize clarity, documentation, and fit before implementation. This approach helps organizations avoid unnecessary work, reduce risk, and make informed decisions about next steps.
Referral & Partner Fit
Well-suited engagements
GLBS is a good fit for businesses that:
Feel operationally overwhelmed or disorganized
Are unsure which systems or tools they actually need
Want clarity before investing in automation or redesign
Prefer structured, documented guidance over ongoing consulting
Situations better served elsewhere
GLBS is not a fit for:
Businesses seeking emergency or same-day support
Organizations looking for full-service agencies or unlimited execution
Teams that already have clearly defined systems and internal operators