Business Systems & Workflow Consulting for Small Businesses in Metro Detroit
Helping professional service organizations reduce administrative overload, clarify workflows, and evaluate technology use — without disruptive implementations.
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When systems aren’t clear, everything takes longer.
Administrative work crowds out revenue-generating activity
Tasks are repeated or handled inconsistently
Tools exist, but no one is sure what’s actually helping
Key decisions live in people’s heads instead of documented processes
A structured, risk-aware approach led by real operational experience
GLBS applies a review-based, documentation-first approach commonly used in regulated and high-accountability environments.
Services focus on evaluating current-state systems, identifying risks and inefficiencies, and providing clear, written findings that support informed decision-making — whether improvements are handled internally, deferred, or implemented later.
Background in regulated, high accountability environments
Documentation-first, process-driven reviews
No implementation pressure or long-term contracts
Designed for small teams who need clarity, not complexity
How Great Lakes Business Support Helps
Systems Review
A structured review of workflows, tools, and documentation to identify operational gaps, risks, and improvement opportunities.
AI Readiness & Risk Review
An assessment of where automation or AI may be appropriate — and where it may introduce risk — based on organizational readiness and constraints.
Front Office Coverage Pilot (Dental)
Administrative support coverage designed to reduce interruptions and staff overload in dental practices.
Experience You Can Rely On
Great Lakes Business Support was established to provide structured systems reviews and operational assessments for small and growing organizations that need clarity, documentation, and risk awareness.
The focus is on evaluation and guidance — not tool sales or implementation — supporting organizations that must balance efficiency, compliance, and long-term sustainability.
Start with a Free Website & Workflow Review
Get a structured review of your website and visible workflows, along with a short summary of improvement opportunities.
Built for Long-Term Stability
GLBS is designed to support organizations that value structure, documentation, and responsible decision-making.
This approach aligns well with professional services, regulated industries, and organizations pursuing sustainable growth or external funding.